Problems in Website Redesign Project

Problems in Website Redesign Project


12 March 2018

By limenotlemon


A website redesign is a process to make a new design for your website. Whether it’s for personal or business purposes, a website redesign is used to make the visitor feel something different and make them stay longer. It’s also used to make the visitors or audience do something profitable on your website.
It’s not something that you will do weekly or monthly. Perhaps you will make a website redesign project after running the website in 6 months or 1 year. So it’s a long-term project, just like when you make your first design for your website.

Why Redesign?

graphic design
Most people will do a website redesign because it’s boring. They develop a new rebranding strategy and need to change the design to show a special image to their customers and entice them to buy more or at least stay on the website a little longer.
Moreover, if you complain about your website design, whether it’s unattractive or makes your customer feel disgusted, it would be better if you start thinking about it as soon as possible. But, there are some problems that you should avoid when you do so. Here below are the problems I know in starting a website design project.

Problems You Should Avoid

Goal Identification

Problems in Website Redesign Project
The most important and the first thing you should think about is this one. Goal identification should lead you to something better. Something that will make your website redesign project significant. The moment you think you need to create a new design without setting up a specific and attainable goal, then that is the time you will experience failure. In the worst case, you could lose your loyal customers and decrease revenue.
In her article, Jami Oetting said that goals should be SMART: Specific, Measurable, Attainable, Relevant, and Timebound. For example:

  • Increase the revenue by X% in a month
  • Increase the visit by X% in a month
  • Decrease the loading time of your website
  • Site review and evaluation each week after the first launch of your website redesign.

In short, if your goal identification process is wrong, the next stage would be wrong as well, and you have to start from zero again.

Don’t Look Back

Seeing and analyzing the data of your current website and design is good. And it would be best if you did it sooner. It will be your stepping stone to watch which one is good or bad. But don’t look back on your taste in your latest design. It would affect your decision to make something new.  A website redesign should be different yet still reachable and relevant to your goals.
Therefore, after you analyze your current website and design data, you can start to set your goal, just like I told you before. Next, if you use a heatmap feature, you can find how your customer behaves on your website and the most interesting design. Whether it’s a banner, big pictures, or something else, you can start to brainstorm the ideas.

Quantity, Not Quality

Ideas are about quantity, not quality. Find as many as you can. Find creative people as many as you can in your team; you can ask them to think separately and write it down on a piece of paper. After that, you can start the brainstorm session, and all people can tell all of their ideas. Whether it’s good or bad, and don’t forget that your man needs to know your website’s current data. It would be helpful because they don’t have to think abstractly.

Mobile Web Approach

Problems in Website Redesign Project
Don’t forget about this. Now people tend to use their mobile phones than desktops to access your website. Google also has statistics for mobile phones. Perhaps if your goal is to improve the mobile web experience and get revenue from it, this one is the most important thing.
It’s not only about responsive web design. It’s important, but there is more. You also need to think about the feature. Make a feature that will ease the customer when surfing your website. Like customization, perhaps. In mobile apps, sometimes we will meet some user-friendly apps that can customize the app. I think it could be your competitive advantage as well.


Problems in Website Redesign Project
When you hire a web agency, there is a chance that they can’t listen to your needs. It could be two things, you can’t explain it fluently, or the web agency can’t listen carefully. However, the first problem is not vital because you can handle it. The main problem is the second one. It would be better if your web agency is good at listening to you. If you can’t find one yet, try on limecommerce here. I’m sure they will listen to your problem and do your website redesign project thoroughly.


The design takes time. Especially website redesign. The analyzing phase took more time because you already have one design. You should also find the connection between your problems, the design, your brand, and what market needs. And that’s not it. You have to make sure everything is scheduled rigorously. At least if you encounter something unforeseen, you already have a backup plan to keep the project goes on.

Feedback Stage

You need to follow your site launch with feedback. The website redesign project is not done yet after you tell all your visitors. It would be best if you had their feedback. And you still need your website agency to do so. So it’s better to write a specific job description from the beginning. Make a deal to start the website redesign process until you get the feedback and start evaluating.


Actually, there is more problem that you can’t avoid, yet you need to solve, and it’s very complicated. But I think the problems above are vital to be solved. Every single website is different and could have different approaches to puzzle out.
Above all, be creative. Always be creative. It’s the principle of every website redesign project.

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