The cost of a neglected store
Bugs, outdated code and security gaps are not just technical issues. They are strategic ones.
Slow pages and abandoned carts.
You cannot adapt to market changes.
Your team loses time and energy.
Vulnerabilities that drive customers away.
We turn Magento stores into lasting digital assets.
Enterprise-grade work, planned to minimize downtime. Stop managing a fragile store. Start leading with a platform built for your future.
What you get
How Lime Commerce ensures your Magento store's success.
A 2-hour response target for critical issues. Less downtime. Protected revenue.
Staging first, with backup and rollback. QA tests checkout and extensions before go-live. We work to minimize downtime at the domain switch.
Features and customer experiences built around your business objectives.
Every feature tested by our QA team. Stable and fast at launch.
Magento connected to your ERP, PIM and CRM.
New builds and full redesigns. Secure, fast and ready to scale.
Proactive support and strategic guidance after launch. Monthly retainer or per project. Custom quote in 1 week.
Magento maintenance guide · Updated 12 November 2026
Straight answers on price, scope, takeovers and upgrades.
Price
Custom quote in 1 week. Choose a monthly retainer or a per-project price.
What sets your price
First month after we launch your store: free bug fixes for the features we delivered.
We reply within 10 minutes, Mon–Fri, 08:30–17:30 WIB (GMT+7). Messages outside these hours are answered on the next working day.
Scope
Bug fixes, security patches, upgrades, performance, custom features and integrations. All tested by our QA team. Critical issues: 2-hour response target.
| Area | What is covered | Usually works as |
|---|---|---|
| Bugs and incidents | Fix errors, checkout failures and outages. 2-hour response target for critical issues. | Monthly retainer |
| Security and patches | Apply Magento security patches. Keep extensions current. | Monthly retainer |
| Upgrades | Move to the latest Magento version. Staging first, with backup and rollback. | Per project |
| Performance | Find what slows the store down. Fix it, then keep it fast. | Per project, then retainer |
| Custom features | New modules and storefront changes for your business goals. | Per project |
| Integrations | Connect your store to your ERP, PIM and CRM. | Per project, then retainer |
| Testing | Our QA team tests checkout and extensions before every go-live. | Part of every engagement |
Switching agencies
Yes. We audit, stabilise, then take over.
We review your code, extensions, hosting and database.
Backups, a staging copy, fixes for anything critical.
Our team starts day-to-day maintenance.
To begin, we need access to your code repository and server.
Upgrades
On a staging copy first, with a full backup and a rollback plan. Tested before it goes live.
PHP, search engine, extensions and custom modules must fit the target 2.4.x release.
We upgrade a staging copy, not your live store.
QA tests checkout and your extensions.
We plan the switch to keep downtime short.
Moving from Magento 1 is a migration, not an upgrade. We did one for Masari Shop in 2021.
Proof
Rodalink and Masari Shop, among others. Case studies below.
Magento 2 rebuild
Indonesia's largest bicycle retailer, rebuilt on Magento 2.
Read the case study →Magento 1 to Magento 2, 2021
A luxury fashion store, migrated to Magento 2.
Read the case study →Adobe Commerce migration, case study published August 2026
The same store, moved from Magento Open Source to Adobe Commerce.
Read the case study →Is your Magento store slow, buggy or out of date?
Tell us the problem. Get a custom quote in 1 week.
Our portfolio
Magento stores built to scale.
Real stores, real traffic. Each one was built, optimized and kept running by our senior team.
Magento
Magento website for a luxury multi-brand fashion and beauty retailer, built in 2021.
View case study →
Magento
Magento 2 rebuild with custom modules and a full storefront redesign.
View case study →
Magento
Adobe Commerce migration for a luxury fashion store, three months, zero customer-facing downtime at cutover.
View case study →
Magento
Magento development with ERP integration and a pre-order feature.
View case study →
Magento
B2B store with 30,000+ SKUs, a headless front end for speed, and multi-store setup.
View case study →
Magento
Two stores for a Schneider distributor, with term payment and a separate front end for performance.
View case study →A neglected Magento store costs more than revenue. It costs trust and future growth. We turn it into your most reliable asset.
Focus on expanding your business, confident that your e-commerce platform is in expert hands.
“Since working with LimeCommerce, our website's stability has improved significantly, and every technical issue is resolved with a fast response.
LimeCommerce's service and communication are very professional. We are very satisfied and recommend LimeCommerce as a reliable technical partner.”
Let's talk
Build a Magento store that grows with you.
Let's discuss a partnership to turn your platform into a durable, high-performing asset. We build enduring partnerships and handle the technical landscape, so you can focus on your vision and growth.
