Choosing a Shopify agency in Indonesia? Check partner tier, local integrations and code ownership. Ask for live stores, references and reply times.
We reply within 10 minutes, Mon–Fri, 08:30–17:00 WIB. Messages outside these hours are answered on the next working day.
Written by Lime Commerce. Use these checks on every agency, including us.
Shopify has four partner tiers: Select, Plus, Premier and Platinum. Tiers reflect experience and proven success on Shopify, among other factors. Thresholds are not public.
Verify any tier in the Shopify Partner Directory (checked 9 Nov 2026). A badge on an agency’s own site is not proof.
Watch out: the partner tier named Plus is not the Shopify Plus store plan. Shopify does not link the two.
Start on a standard Shopify plan. Move to Plus when you need full checkout control, extra market stores, custom functions or unlimited staff accounts.
| Feature | Shopify (Basic, Grow, Advanced) | Shopify Plus |
|---|---|---|
| Price | $29–$299/mo, billed yearly | From $2,300/mo |
| Checkout | Limited customization | Fully customizable |
| Extra stores | Not included | Free expansion stores |
| Custom functions | Not included | Included |
| Staff accounts | Limited by plan | Unlimited |
| Support | 24/7 live chat | Priority 24/7 phone |
| Fits | Most growing brands | Shopify’s label: “For complex businesses” |
Source: Shopify pricing, US page, USD, checked 9 Nov 2026. Prices may differ by region. See Shopify Indonesia pricing.
Ask about seven things: tier, live stores, references, local integrations, ownership, post-launch support and reply time. Get answers in writing.
| What to check | Why it matters | How to verify |
|---|---|---|
| Partner tier | Shows Shopify track record | Search the Shopify Partner Directory. |
| Live stores | Proves current work | Open the URLs. Test checkout. |
| References | Confirms delivery | Call two clients. |
| Local integrations | Payments, couriers and marketplaces must work | Test them in a live store. |
| Ownership | Lets you switch agency later | Contract covers code, data and store account in your name. |
| Post-launch support | Bugs surface with real orders | Get scope and duration in writing. |
| Reply time | Campaigns can't wait | Message before signing. Time the reply. |
Don't trust badges alone. Check the Shopify Partner Directory, test live stores, call two references and read the contract.
Red flags:
Enough to show a live Indonesian store where local payments, couriers and marketplace sync already work.
Shopify Payments is only available in certain countries (Shopify pricing FAQ). Ask which gateway you’ll use.
Test live rates and tracking.
Ask how stock syncs, and ask to see it.
Lime Commerce is a Shopify Select Partner in Jakarta. One team builds Magento and Shopify. Clients keep their code and data.
| Fact | Detail |
|---|---|
| Partner tier | Shopify Select Partner |
| Since | 2014 |
| Projects | 320+, across platforms |
| Brands | 20+, across platforms |
| Platforms | Magento and Shopify, one team |
| Ownership | You keep code and data |
| After launch | 1 month free maintenance after a Shopify launch |
Live in 22 working days.
Pricing by quote: ask our sales team.
Subject to agreed scope, timely approvals and launch-guarantee terms.
Indonesian travel essentials brand, founded 2018. Lime built its Shopify store: navigation by series and bag type, #EkspedisiKreasi collab pages, editorial content, Midtrans checkout, LimeKurir or Biteship shipping, branded order emails.
Read the Bagasi case studyReady to plan your Shopify store?
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Chat on WhatsAppWe reply within 10 minutes, Mon–Fri, 08:30–17:00 WIB. Messages outside these hours are answered on the next working day.
