Prevent Phone Hacking in E-Commerce Platform

Now we are back to the security system. Cybercrime is getting bigger and bigger every single day. Not only computer, now a hacker also targeted the mobile phone to get private information and use it for personal use. There is no such thing as an unbreakable security system. It always has a hole. That’s why every developer will need to prevent the phone hacking by creating and doing maintenance periodically on their security system.

Phone Hacking

Phone hacking or mobile hacking aim to get private data, private access, or even prevent the owner to access their private information. For example, a ransomware prevents people to access their credit card and they have to pay several amounts of money in order to get their access back. This could happen to your mobile phone as well. If you open an infected file in your phone, the malicious software will break your security system and

Call or SMS Hacking

Call or SMS hacking deceives people by acting like they are from an official store and need your private information data. Mostly, they will get your attention by using a fake prize. So, it depends on the customer knowledge and awareness to keep themselves from fraud.
Using email, voice mail, or any link also parts of the phone hacking. But for now, I think all web or mobile app developers have made a good security system to secure the client’s private data. It will be back to the client and its customer when they use the platform. As long as they use it wisely and full of awareness, it will be alright.

Public WiFi

Another vulnerable aspect in phone hacking is public WiFi. When you use it, you will share the same internet connection with all the people who also use the same public wifi. And if it’s not encrypted, it could harm yourself and

Two-Factor Authentication

OTP (One Time Password)

According to Wikipedia, OTP generation algorithms typically make use of pseudorandomness or randomness, making a prediction of successor OTPs by an attacker difficult, and also hash functions, which can be used to derive a value but are hard to reverse and therefore difficult for an attacker to obtain the data that was used for the hash. This is necessary because otherwise, it would be easy to predict future OTPs by observing previous ones. Concrete OTP algorithms vary greatly in their details.

Mobile Commerce Era

Even though you are accessing an e-commerce store from a website or a mobile app, mostly, you will need to verify your identity by using the two-factor authentication. Since it would be hard if you use an iris identification for an e-commerce store (it would be fascinating if we have one), the store will use OT or One Time Password to prevents phone hacking. And also, the store will give a short note to not give the code to anyone, including the store itself. As I told you before, OTP made by automating algorithm.

Educate Customer

It’s human to make mistakes. And it’s our responsibility to manage mistakes. Even for the customer’s mistake. Not everyone knows what kind of threats they will face when doing a transaction in e-commerce website or mobile app. Now it’s your time to minimize the risk of human error by educating the customer to keep their private information. Prevent phone hacking from the user perspective.

Update Security System

If you use some basic source code to create your e-commerce website or mobile app, make sure to update it regularly. And report if you have found a leak in your system to your developer. If you do not have any trusted developer, you can try to contact LimeCommerce or BlueGolem to give you a hand.

Multi-Factor Authentication and Layered Security System

Using multiple security systems and several authentications for every single transaction are always important to keep you and your customer safe. OTP and Two-Factor Authentication are the most used security systems these days. It’s hard to break except the customer gives the security code accidentally.

Conclusion

Finally, we can conclude that phone hacking is troublesome and I only spit a little of phone hacking. There are other threats, malware, virus, trojan, spyware, adware, and anything similar. To prevent the phone hacking, you will need to educate the user, update the security system, and use several authentication systems to keep your transaction safe. Also, do a security audit periodically if necessary.